Tide Careers, Work from Home for Customer Service Associate/ Customer Support Team Lead . Any graduate Candidates can apply fore the post.
- Company – Tide Work From HOME
- Roles – Customer Service Associate/ Customer Support Team Lead
- Qualifications – Any graduate
- Location – Hyderabad, Remote/ Delhi NCR, Remote
- Work Experience – 0-3
- Salary – 4lpa-5lpa
Tide Careers, Work from Home – Customer Service Associate Responsibilities
- Identify pain points and address their needs & requirements within the scope of what Tide can deliver or fast track admin/requests for members where possible
- Become a brand advocate for Tide by working closely with the other Plus/Pro team members in optimising & developing the proposition of the plan
- Aim at building and maintaining relationships with our Plus/Pro members by giving them first-rate service
Tide Careers, Work from Home – Customer Support Team Lead Responsibilities
- Managing the agents and all aspects related to that task – assisting them with difficult cases and providing guidance where necessary.
- Assigning tasks including daily organisation of the workload.
- Mentoring employees, monitoring their progress, goals, and removing blockers that prevent them from performing well. Providing guidance and support to agents with their long-term career journey at Tide.
- Reporting, analysing data, spotting patterns, improving processes and work practices.
- Creating schedules, organising and planning.
How To Apply?
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
- To be redirected to the official website, click on the apply link.
- Fill the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
