Capgemini Off Campus Hiring Fresher For Process Associate

Capgemini Off Campus Drive : Capgemini Off Campus hiring fresher for Process Associate Role for Bachelor’s degree and graduate any batch graduates are eligible. The detailed company eligibility and application details are given below.

About Capgemini :

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future.

Job Description :

We are seeking for Process Associate to join our team. The successful candidate will be responsible for delivering exceptional customer support, handling international client queries, resolving issues effeciently, and ensuring customer satisfaction through effective communication and problem sloving skills.

Job Title : Process Associate
Job Type : Full Time
Location : Kolkata
Experience: Fresher

Role and Responsibility :

Make outbound calls to US-based insurance companies/patients/Helpdesk as per process requirements.
Engage customers in meaningful conversations to promote products/services or gather required information.
Achieve daily/weekly/monthly Targets and conversion targets.
Handle objections professionally and escalate complex issues when necessary.
Collaborate with team leads and quality analysts to improve call quality and performance.
Ensure compliance with company policies and US calling regulations