The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world.
Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
Business Associate – Cognizant 2024
| Company Name: | Cognizant |
| Role: | Business Associate |
| Salary: | Up to ₹4 LPA* |
| Location: | Bengaluru – Work From Home |
| Experience: | Freshers / Experienced |
| Apply Date: | Apply Soon |
NOTE : The salary/stipend (if stated) here is an estimation and has been collected from various sources. We do not guarantee the accuracy of the stated amount.
- Manage customer inquiries and provide timely and accurate responses to ensure high levels of customer satisfaction.
- Oversee daily operations and ensure that all customer service processes are followed effectively. Provide support to customers by resolving issues and addressing concerns promptly.
- Collaborate with team members to improve customer service strategies and enhance overall customer experience.
- Monitor customer feedback and implement changes to improve service quality.
- Maintain detailed records of customer interactions and transactions. Analyze customer service data to identify trends and areas for improvement.
- Develop and implement customer service policies and procedures.
- Train and guide new team members on customer service best practices. Ensure compliance with company policies and industry regulations.
- Utilize customer service software and tools to manage customer interactions efficiently.
- Participate in team meetings and contribute to the development of customer service initiatives.
- Stay updated with industry trends and best practices to continuously improve customer service delivery.
| We are seeking a motivated and enthusiastic Business Manager with 0 to 1 year of experience to join our team. This role is perfect for individuals who are passionate about customer service and looking to grow their career in a dynamic work-from-home environment. The position requires working night shifts to ensure seamless operations and exceptional customer support. |
- Any Graduate.
- Must have excellent communication skills to interact effectively with customers.
- Should possess strong problem-solving abilities to address customer issues promptly.
- Must be detail-oriented to maintain accurate records and documentation.
- Should have the ability to work independently and manage time efficiently.
- Must be proficient in using customer service software and tools.
- Should have a positive attitude and a customer-centric approach.
Cognizant Off Campus Selection Process:
The Cognizant selection process is a structured series of stages designed to identify and hire the most suitable candidates for various roles within the company. Here is an overview of the typical selection process:
- Online Application:
- Start by submitting your resume and application through the Cognizant careers portal or any other platform they use for job postings.
- Screening/Shortlisting:
- Cognizant’s recruitment team will review applications and shortlist candidates based on their qualifications and relevant experience.
- Online Assessment:
- Depending on the position, candidates may be required to undergo online assessments, including aptitude tests, technical assessments, or coding tests.
- Technical Interview:
- Shortlisted candidates may be scheduled for a technical interview. This interview is often focused on assessing your technical skills and knowledge related to the position you’ve applied for.
- HR Interview:
- If you successfully pass the technical interview, you may then have an HR interview. This interview is more focused on assessing your communication skills, problem-solving abilities, and how well you would fit into the company culture.
- Group Discussion/Case Study (if applicable):
- Some positions, especially those in consulting or management, may involve a group discussion or a case study. This is to evaluate your ability to work in a team and your analytical skills.
- Final Interview:
- Depending on the role and level, there may be a final interview with senior management or executives.
- Job Offer:
- Successful candidates will receive a job offer, including details about the role, compensation, benefits, and other relevant information.
- Background Check:
- After accepting the offer, Cognizant may conduct a background check to verify your academic and
- professional credentials.
- Onboarding:
Once the background check is cleared, you’ll go through the onboarding process, where you’ll receive orientation and training to integrate into the company.
Please note that the specific details of the Cognizant selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process. selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process.
Cognizant offers a range of benefits that make it an attractive choice for professionals:
- Competitive Compensation: A highly competitive salary package with performance bonuses.
- Work-Life Balance: Flexible schedules and generous time-off policies.
- Professional Growth: Access to training, conferences, and career advancement opportunities.
- Health and Wellness: Comprehensive health insurance, dental coverage, and wellness programs.
- Family Support: Maternity and paternity leave, as well as adoption assistance.
- Engaging Work Culture: Collaborative environment with opportunities to work on innovative projects.
How to Apply ?
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
Apply Link: Click Here
Disclaimer: This content is sourced from the official career website of the company. We do not claim ownership of any logos, trademarks, or intellectual property. If requested by the owner, we will promptly remove this content. Our intention is to provide verified job listings to assist job seekers. There is no fee charged for providing this job information.
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