Concentrix Careers, Work from Home : Hiring As Product Manager/Supervisor, Training Role. Any Graduate Candidates can apply for the post.
CONCENTRIX CAREERS, WORK FROM HOME – OVERVIEW
- Company – Concentrix Work from Home
- Role –Product Manager/Supervisor, Training
- Qualification – Any Graduate
- Experience -0-3year
- Location – Remote ( work From Home )/Gurgaon
- Salary-3 Lpa – 5 lpa
CONCENTRIX CAREERS, WORK FROM HOME – ABOUT COMPANY
Concentrix is a global technology-enabled business services company that provides a wide range of solutions for customer engagement, digital transformation, and business process outsourcing. As of my last knowledge update in September 2021, Concentrix is a prominent player in the customer experience and outsourcing industry. Here’s some information about Concentrix:Concentrix offers a variety of services to help businesses enhance customer engagement, streamline operations, and achieve their business objectives. These services include:
Customer Care: Providing customer support services through various channels such as phone, email, chat, and social media to assist customers with inquiries, issues, and concerns.
Technical Support: Offering technical assistance to customers who require help with products, software, hardware, or other technical issues.
Sales and Marketing: Assisting clients with sales efforts, lead generation, and customer acquisition through both inbound and outbound channels.
Digital Transformation: Supporting clients in their digital initiatives by implementing technologies and solutions that enhance customer experiences and streamline operations.
Back-Office Services: Handling various back-office functions such as data entry, document processing, finance and accounting, and more.
CONCENTRIX CAREERS, WORK FROM HOME – SUPERVISOR, TRAINING RESPONSIBILITIES
- Creating, improving and maintaining content to achieve our business goals and reducing the learning curve. Responsible for any content re-engineering requirements through industry best practices.
- Create, develop and edit content for various training related activities
- Create eLearning and gamification courses to enhance existing content for better engagement & reduced learning curve of learners
- Develop simple, easy-to-understand, user friendly content while employing good search engine optimization (SEO) techniques
- Ensure compliance with law (e.g. copyright and data protection)
Concentrix Careers, Work from Home – Product Manager Responsibilities
- Define solution and platform requirements for automation needs across projects.
- Include architecture strategy, data technology, re-use, components.
- Identify the requirements to deploy automation solutions.
- Create solution documentation. Provide a solution to the issues that arise in daily in RPA/Cognitive processes. Create high-level feasibility, functionality, and integration study with the existing systems Working in the time-sensitive projects and managing our client expectations. Work on multiple projects at one time, using to manage time and expectations.
CONCENTRIX CAREERS, WORK FROM HOME – SKILLS REQUIRED
- Strong Communicator and decision maker
- Strong business acumen
- Should be a go-getter and a collaborator.
- Analytical and Problem-solving ability.
