Concentrix off campus drive is recruiting candidates for Representative/ Operations. Candidates who completed Graduation / Under graduation are eligible can apply for this job. The company is hiring candidates in the Hyderabad/ Bhubaneswar location. The required details such as the agenda, eligibility, procedure, and application process are provided below.
Concentrix off campus drive
- Company name: Concentrix
- Website: concentrix.com
- Job Position: Representative/ Operations
- Location: Hyderabad/ Bhubaneswar
- Job Type: Full time
- Experience: 0 – 2 Years
- Qualification: Graduation / Under Graduation
- Batch: 2018/ 2019/ 2020/ 2021/ 2022/ 2023
- Salary: Up to 6 LPA
Job Description:
- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
How To Apply?
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
- To be redirected to the official website, click on the apply link.
- Fill the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
