Infosys Recruitment drive 2023: Infosys is hiring Customer Support through off campus Placement for Pune. A student from various disciplines can apply for the Infosys off campus drive 2023. Interested and eligible candidates can read more details below.
Infosys Recruitment 2023 :
| Company Name | Infosys |
| Post Name | Customer Support |
| Salary | up to ₹3 LPA* |
| Experience | 0- 2Yrs |
| Batch | 2023/22/21/20/19/18/17 |
| Job Location | Pune |
| Last date to apply | Apply ASAP |
Infosys Job Responsibilities:
- To improve customer confidence being empathetic to a variety of new and experienced learners needs.
- Help to implement and improve processes and procedures within the team allowing strong service focused deliverables.
- Actively support customer queries on general enquiry, activations, fulfillment, disputes ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner.
- To participate in an on call, providing a 24 hours, first line support service to customers
- Escalate an issue according to the company escalation processes.
- Ensure Customer Service Level Agreements are met or exceeded;
- Respond to customer enquiries in a timely and efficient manner;
- Ensure appropriate documentation of the interaction on the customer’s account in the prescribed format
- Execute transactions as per prescribed guidelines and timelines
- Ensure customer/user confidentiality and data protection at all times
Infosys Eligibility Criteria:
- Any graduate from any stream.
How To Apply?
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
- To be redirected to the official website, click on the apply link.
- Fill in the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
