Deloitte – Hiring for IT Operations Associate @ Hyderabad – Apply Now !

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Software Developer Engineer – Deloitte 2024

NOTE : The salary/stipend (if stated) here is an estimation and has been collected from various sources. We do not guarantee the accuracy of the stated amount.

• Entry level role with min of 6 month to 1 year of experience.
• Respond to customer inquiries through multiple channels – Phone, chat and web tickets.(calls, webforms, emails, chats and voicemails).
• Developing a higher level of accuracy and speed in task completion, demonstrating the ability to efficiently process transactions, showing proficiency in client service
• Communicate (verbal and written) with customers from different countries and cultures (Americas, EMEA, APAC)
• Recording, diagnosing, troubleshooting, resolving incidents and service requests based on a defined scope of support.
• Strive to achieve client satisfaction while maintaining technical accuracy and efficiency with adherence to contact quality guidelines.
• Stay up to date with outage, knowledge update alerts that are communicated on a need basis.
• Responsible to resolve assigned incident/problems, displaying clear understanding of SLA and Incident lifecycle.
• Reporting and updating supervisors for daily progress and guidance on assignments and concerns.
• Demonstrate flexibility in working in different shifts (24×7 operations).
• Developing a high level of accuracy and speed in task completion, demonstrating the ability to efficiently process transactions, showing proficiency in client service.

• Non-Engineering Graduate (Sciences, BSC- IT, BCA e.tc.,) (Tier 3 or non-tiered)

Technical Skills:

• Basic understanding of Microsoft Office applications (Outlook, Excel, Word, PowerPoint)..

Soft Skills:

• Basic troubleshooting skills to diagnose and resolve/address customer issues/requests
• Possesses required communications skills both verbal and written.
• Work hour flexibility
• Agility and positive attitude for learning
• Team player with mindset to share knowledge, maintain transparency and grow together with team.
• Agility for quick learning
• Problem-solving skills
• Analytical skills
• Work hour flexibility

Deloitte Off Campus Selection Process:

The Deloitte selection process is a structured series of stages designed to identify and hire the most suitable candidates for various roles within the company. Here is an overview of the typical selection process:

1. Online Application: Start by searching for job openings on the Deloitte website or relevant job portals. Submit your resume and application through the online application system.
2. Resume/CV Screening: The HR team or hiring managers will review submitted applications to shortlist candidates based on qualifications and experience.
3. Online Assessment (if applicable): Depending on the role, there may be online assessments or tests to evaluate specific skills.
4. Phone/Video Interview: Shortlisted candidates may have a phone or video interview. This interview could cover your background, skills, and interest in the position.
5. Technical Interviews (if applicable): For technical roles, there may be one or more technical interviews. These interviews assess your problem-solving skills, technical expertise, and knowledge.
6. Assessment Centers (if applicable): Some companies, including Deloitte, use assessment centers for more in- depth evaluations. These can include various exercises, group activities, and interviews.
7. Behavioral and Competency-Based Interviews: Expect questions related to your past experiences, behavior, and how you approach various situations. These interviews may also assess your teamwork and communication skills.
8. HR Interview: An HR interview may be conducted to discuss your overall fit with the company, your career goals, and to provide information about Deloitte’s culture.
9. Reference Check: Deloitte may contact your previous employers or references to verify your work history and qualifications.
10. Background Check: A thorough background check may be conducted as part of the selection process.
11. Job Offer: Successful candidates will receive a formal job offer. This offer includes details about the position, compensation, benefits, and other relevant information.

Please note that the specific details of the Deloitte selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process. selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process.

Deloitte offers a range of benefits that make it an attractive choice for professionals:

1. Competitive Compensation: A highly competitive salary package with performance bonuses.
2. Work-Life Balance: Flexible schedules and generous time-off policies.
3. Professional Growth: Access to training, conferences, and career advancement opportunities.
4. Health and Wellness: Comprehensive health insurance, dental coverage, and wellness programs.
5. Family Support: Maternity and paternity leave, as well as adoption assistance.
6. Engaging Work Culture: Collaborative environment with opportunities to work on innovative projects.

How to Apply ?

To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:

1. Click on the “Apply here” button provided below. You will be redirected to the official career page.
2. Click on “Apply”.
3. If you have not registered before, create an account.
4. After registration, log in and fill in the application form with all the necessary details.
5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
6. Verify that all the details entered are correct.
7. Submit the application form after verification.

Apply Link: Click Here

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