Frontizo Mega off campus Drive 2023 For CUSTOMER SERVICE ASSOCIATES (CSAS), TRAINER,OTHER ROLES. 12 Pass/ Any Graduate candidates can apply for the post.
- Company – Frontizo
- Role – CUSTOMER SERVICE ASSOCIATES (CSAS), TRAINER,OTHER ROLES
- Qualification – 12 Pass/ Any Graduate
- Experience – 0-3 Years
- Location – Across India
- Salary – 2 LPA – 4 LPA
Frontizo Mega Off Campus Drive – Roles & Responsibilities For CUSTOMER SERVICE ASSOCIATES (CSAS)
- Interact with customers via phone, email, or chat to address inquiries and resolve issues.
- Provide accurate product or service information, guidance, and solutions.
- Maintain a high level of professionalism and customer service etiquette.
- Document customer interactions, feedback, and transactions in the CRM system.
- Collaborate with cross-functional teams to ensure prompt issue resolution.
- Continuously update product knowledge to assist customers effectively.
Skills Required For CUSTOMER SERVICE ASSOCIATES (CSAS)
- Strong communication skills for effective interactions with customers.
- Active listening abilities to understand and address customer needs.
- Problem-solving skills to find solutions to a variety of customer issues.
- Patience and empathy to handle challenging customer situations.
- Proficiency in using customer support software and CRM systems.
How To Apply?
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
- To be redirected to the official website, click on the apply link.
- Fill in the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
