IBM Recruitment for the post of Technical Support. A student from various disciplines can apply for the IBM off campus drive 2023. Interested and eligible candidates can read more details below.
IBM Recruitment 2023:
| Company Name | IBM |
| Post Name | Technical Support |
| Salary | up to ₹9 LPA* |
| Experience | 0-1 yr |
| Batch | 2023/22/21/20/19/18 |
| Job Location | Bangalore |
| Last date to apply | ASAP |
IBM Recruitment Job Responsibilities:
- The Sustainable Software – EIS Support Team is looking for a customer support professional.
- This position provides the opportunity to work in a high growth area in the Sustainable Software organization on the Environmental Intelligence Suite by providing remote debugging and resolution to customer issues. Product Support is vital for IBM customer to use and leverage IBM software to solve their business problems. It aims to bring problem resolution closer to the customer and ensure a common, efficient, and streamlined process.
- The role provides technical support assistance directly (phone/electronically) to customer using problem determination and technical analytical skills. Will use technical and negotiations skills in collaboration with other support organizations to prioritize and work problems to resolution.
- You will develop, document, and communicate action plans to customers and IBM teams as appropriate. Look for avenues to recommend/or implement new solutions or improvements to existing technical support tools, procedures, or processes.
- Participate in department objectives such as building the knowledge base (writing technical tips), improving serviceability, and contributing to high customer satisfaction in addition to a familiarity to weather and aviation terminology.
IBM Recruitment Eligibility Criteria:
- Bachelor’s degree and Master’s Degree from any stream.
How To Apply?
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
- To be redirected to the official website, click on the apply link.
- Fill the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
