Leadership: Possessing strong leadership skills to effectively manage and motivate a team of store employees. Providing guidance, setting expectations, and fostering a positive work environment to achieve sales targets and deliver exceptional customer service.
Retail Operations Management: Demonstrating expertise in retail operations, including inventory management, visual merchandising, sales forecasting, and store maintenance. Ensuring smooth store operations and efficient execution of day-to-day activities.
Customer Service: Having a customer-centric mindset and a strong focus on delivering excellent customer service. Being able to understand and meet customer needs, handle customer inquiries or complaints, and maintain a high level of customer satisfaction.
Sales and Business Development: Driving sales growth by setting sales targets, implementing sales strategies, and monitoring performance indicators. Identifying opportunities for business development, such as cross-selling, upselling, and promoting customer loyalty programs.
Team Management and Development: Building and managing a high-performing team by recruiting, training, and developing store staff. Providing feedback, coaching, and performance evaluations to enhance individual and team performance.
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