NTT Data – Hiring for Service Engineer @ Chennai – Apply Now !

About NTT Data:

As a global IT innovator, we are looking for talented individuals  to join our team – from recent college grads to industry veterans. Whether you are looking for a full-time, part-time, consulting, or contract position, we have a host of opportunities for you to explore. 

We work at the intersection of technology and business, helping companies and governments achieve more. If you like big challenges, collaborative teams, and opportunities to make a big impact, let’s talk! Complete the form to join our Talent Community and be in the know for future opportunities that fit your profile.

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients’ long-term success.

Service Engineer – NTT Data 2024

NOTE : The salary/stipend (if stated) here is an estimation and has been collected from various sources. We do not guarantee the accuracy of the stated amount.

• Monitors client infrastructure and solutions.
• Identifies problems and errors prior to or when they occur.
• Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction.
• Investigates first line incidents assigned and identifies the root cause of incidents and problems.
• Fulfils approved requests following agreed procedures.
• Provides telephonic or chat support to clients when required.
• Executes approved maintenance activities including patching and configuration changes.
• Follows the required handover procedures for shift changes to ensure service continuity.
• Reports and escalates incidents where necessary.
• Ensures the efficient and comprehensive resolutions of incidents and requests.
• Proactively identifies opportunities for work optimization.
• Updates existing knowledge articles or creates new ones.
• Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities.
• May also contribute to / support on project work as and when required.
• May work on implementing and delivering Disaster Recovery functions and tests.
• Performs any other related task as required.

• Bachler’s Degree in Computer Science.

• Ability to communicate and work across different cultures and social groups.
• Ability to plan activities and projects well in advance, and takes into account possible changing circumstances.
• Ability to maintain a positive outlook at work.
• Ability to work well in a pressurized environment.
• Ability to work hard and put in longer hours when it is necessary.
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
• Ability to adapt to changing circumstances.
• Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
• Additional skills proficiency such as (but not limited to):

NTT Data Off Campus Selection Process:

The NTT Data selection process is a structured series of stages designed to identify and hire the most suitable candidates for various roles within the company. Here is an overview of the typical selection process:

1. Online Application: The process begins with candidates submitting their applications through NTT DATA official careers website. It’s essential to provide accurate and comprehensive information on your resume and application.
2. Resume Screening: The NTT DATA recruitment team reviews all incoming applications and resumes to assess whether candidates meet the basic qualifications and requirements for the position.
3. Online Assessments: Depending on the role, candidates may be required to complete online assessments or tests to evaluate their technical skills, knowledge, and problem-solving abilities. These assessments can cover a wide range of topics, including coding, problem-solving, and domain-specific knowledge.
4. Technical Interviews: For technical positions, candidates typically participate in one or more technical
   interviews. These interviews assess a candidate’s technical expertise, coding skills, problem-solving capabilities, and familiarity with Microsoft technologies.
5. Reference Checks: NTT DATA may conduct reference checks to verify a candidate’s work history, qualifications, and suitability for the role.
6. Offer: If a candidate successfully navigates all interview stages and reference checks, they will receive a formal job offer. The offer will include details such as compensation, benefits, and other terms of employment.
7. Background Check: Candidates who accept the offer may undergo a background check as part of the final hiring process.
8. Onboarding: After accepting the offer and completing all pre-employment checks, candidates will participate in NTT DATA onboarding process. This includes orientation, training, and integration into the team. includes details about the position, compensation, benefits, and other relevant information.

Please note that the specific details of the NTT Data selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process. selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process.

NTT Data offers a range of benefits that make it an attractive choice for professionals:

1. Competitive Compensation: A highly competitive salary package with performance bonuses.
2. Work-Life Balance: Flexible schedules and generous time-off policies.
3. Professional Growth: Access to training, conferences, and career advancement opportunities.
4. Health and Wellness: Comprehensive health insurance, dental coverage, and wellness programs.
5. Family Support: Maternity and paternity leave, as well as adoption assistance.
6. Engaging Work Culture: Collaborative environment with opportunities to work on innovative projects.

How to Apply ?

To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:

1. Click on the “Apply here” button provided below. You will be redirected to the official career page.
2. Click on “Apply”.
3. If you have not registered before, create an account.
4. After registration, log in and fill in the application form with all the necessary details.
5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
6. Verify that all the details entered are correct.
7. Submit the application form after verification.

Apply Link: Click Here

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