Poshmark – Hiring for Community Associate, Email Support @Chennai – Apply Now !

About Us

Poshmark is a leading fashion resale marketplace powered by a vibrant, highly engaged community of buyers and sellers and real-time social experiences. Designed to make online selling fun, more social and easier than ever, Poshmark empowers its sellers to turn their closet into a thriving business and share their style with the world. Since its founding in 2011, Poshmark has grown its community to over 130 million users and generated over $10 billion in GMV, helping sellers realize billions in earnings, delighting buyers with deals and one-of-a-kind items, and building a more sustainable future for fashion. For more information, please visit www.poshmark.com, and for company news, visit newsroom.poshmark.com.

Why Poshmark?

At Poshmark, we’re constantly challenging the status quo and are looking for innovative and passionate people to help shape the future of Poshmark. We’re disrupting the industry by combining social connections with e-commerce through data-driven solutions and the latest technology to optimize our platform. We’re nothing without our amazing team who deliver an unparalleled social shopping experience to the millions of people we connect each day.

We built Poshmark around four core values: 1) focus on people to create empowered communities that drive success; 2) together we grow to support each other to strive for our dreams; 3) lead with love to foster genuine connections built upon a foundation of respect; and 4) embrace your weirdness to accept and empower one another on their own unique journey. We’re invested in our team and community, working together to build an entirely new way to shop. That way, when we win, we all win together. Come help us build the most connected shopping experience ever. We will set you up with comprehensive global and in-country benefits to support you and your family needs.

Community Associate, Email Support – Poshmark 2025

NOTE : The salary/stipend (if stated) here is an estimation and has been collected from various sources. We do not guarantee the accuracy of the stated amount.

• Engage with Poshmark users via email support.
• Respond to users in a timely, friendly, and professional manner.
• Demonstrate empathy through thoughtful and prompt resolutions for the Community.
• Research, troubleshoot, and recommend solutions for open orders and account related issues.
• Gather feedback and suggestions from the Community.
• Strive to exceed volume and CSAT (customer satisfaction) goals.
• Help with side projects and administrative work as needed.

• Any Graduate.

• Independently handle Tier 1 cases with efficiency and accuracy
• Provide resolutions based on guidelines and policies
• Meet daily case goals on a consistent basis

• Navigate Tiers 1 & 2 cases with ease
• Begin providing mentorship and guidance to new team members and peers
• Begin contributing to team projects

• Enthusiastic about community, customer service, and spreading love and kindness.
• Endless patience and a positive attitude with the ability to turn a negative into a positive.
• Competitive by nature; thrives off the success of a team.
• Believes that helping users is crucial to the growth and success of the company.
• Strong computer and typing skills.
• Exceptional written communication skills with keen attention to details.
• understands empathy is the key to helping others.
• exercises strong problem-solving skills.
• showcases endless patience and contagious positive energy.

Poshmark Off Campus Selection Process:

The Poshmark selection process is a structured series of stages designed to identify and hire the most suitable candidates for various roles within the company. Here is an overview of the typical selection process:

1. Online Application: Start by searching for job openings on the Poshmark website or relevant job portals. Submit your resume and application through the online application system.
2. Resume/CV Screening: The HR team or hiring managers will review submitted applications to shortlist candidates based on qualifications and experience.
3. Online Assessment (if applicable): Depending on the role, there may be online assessments or tests to evaluate specific skills.
4. Phone/Video Interview: Shortlisted candidates may have a phone or video interview. This interview could cover your background, skills, and interest in the position.
5. Technical Interviews (if applicable): For technical roles, there may be one or more technical interviews. These interviews assess your problem-solving skills, technical expertise, and knowledge.
6. Assessment Centers (if applicable): Some companies, including Poshmark, use assessment centers for more in- depth evaluations. These can include various exercises, group activities, and interviews.
7. Behavioral and Competency-Based Interviews: Expect questions related to your past experiences, behavior, and how you approach various situations. These interviews may also assess your teamwork and communication skills.
8. HR Interview: An HR interview may be conducted to discuss your overall fit with the company, your career goals, and to provide information about Poshmark’s culture.
9. Reference Check: Poshmark may contact your previous employers or references to verify your work history and qualifications.
10. Background Check: A thorough background check may be conducted as part of the selection process.
11. Job Offer: Successful candidates will receive a formal job offer. This offer includes details about the position, compensation, benefits, and other relevant information

Please note that the specific details of the Poshmark selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process. selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process.

Poshmark offers a range of benefits that make it an attractive choice for professionals:

1. Competitive Compensation: A highly competitive salary package with performance bonuses.
2. Work-Life Balance: Flexible schedules and generous time-off policies.
3. Professional Growth: Access to training, conferences, and career advancement opportunities.
4. Health and Wellness: Comprehensive health insurance, dental coverage, and wellness programs.
5. Family Support: Maternity and paternity leave, as well as adoption assistance.
6. Engaging Work Culture: Collaborative environment with opportunities to work on innovative projects.

How to Apply ?

To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:

1. Click on the “Apply here” button provided below. You will be redirected to the official career page.
2. Click on “Apply”.
3. If you have not registered before, create an account.
4. After registration, log in and fill in the application form with all the necessary details.
5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
6. Verify that all the details entered are correct.
7. Submit the application form after verification.

Apply Link: Click Here

Disclaimer: This content is sourced from the official career website of the company. We do not claim ownership of any logos, trademarks, or intellectual property. If requested by the owner, we will promptly remove this content. Our intention is to provide verified job listings to assist job seekers. There is no fee charged for providing this job information.