About Thermo Fisher Scientific
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD
Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.
Project Engineer Trainee – Thermo Fisher Scientific 2025
Company Name: | Thermo Fisher Scientific |
Role: | Customer Service Specialist I |
Salary: | Up to ₹5 LPA* |
Location: | Bengaluru |
Experience: | Freshers / Experience |
Apply Date: | Apply Soon |
NOTE : The salary/stipend (if stated) here is an estimation and has been collected from various sources. We do not guarantee the accuracy of the stated amount.
- Is recognized as an expert in multiple area within the organization which requires specialized in-depth expertise. Provide floor support to all CCR.
- Works independently, with guidance in only the most sophisticated situations
- Ensures adherence to all internal / external processes with no slippage on transactions taken up for financial impacting processes/actions.
- Solves complex problems, takes new points of view using existing solutions, be an active participant of the process calls, share ideas with teams/partners to improve processes.
- Adhere to daily turnaround time for orders as per set TAT guidelines and ensures that performance metrics/SLAs are met.
- Work with Team Leader to ensure proper customer service is being delivered.
- Build collaborative relationships both internally and externally to ensure that mistakes are not repeated by team members.
- Audit and handle customer complaints, provide appropriate solutions and alternatives to proactively resolve complaints.
- Build balanced relationships of trust through an open and interactive communication.
- Ensures adherence to interpersonal procedures, policies, and systems.
- As a Customer Service Specialist-Order Management you must represent our company well by being responsible, punctual and motivated to go further.
At Thermo Fisher Scientific, we are committed to being a Product Leadership company that builds innovative solutions across the spectrum of our customers’ needs. Our customer service and support are critical to enabling an outstanding customer experience. Our Customer Support Center organization is instrumental in these efforts and their seamless alignment across geographies and commercial functions is important to our success. The Bangalore Customer Support Center capability is a well-established team, which supports the North America, EMEA & APJ Order Management and other critical back office jobs with three shifts working over a 24-hour window/day, together processing over 60,000 requests each month. These three teams are truly pivotal to delivering on our promises of quality, innovation and chip in to the success of our business in India and across the world. |
- Preferably Bachelor’s degree (Arts, Science, Commerce, Business Administrations)
- Proven customer support experience or experience as a client service representative.
- Display excellent verbal and written communication and interpersonal skills.
- Customer orientated and ability to adapt/respond to different types of tasks.
- Highly detail-oriented and organized with excellent analytic and problem-solving abilities.
- Requires strong digital literacy, including Microsoft office.
- Able to multi-task, prioritize and manage time effectively.
- Ability to work under pressure.
- Flexible to work in Night Shift.
Thermo Fisher Scientific Off Campus Selection Process:
Thermo Fisher Scientific selection process is a structured series of stages designed to identify and hire the most suitable candidates for various roles within the company. Here is an overview of the typical selection process:
- Online Application: Start by searching for job openings on the Thermo Fisher website or relevant job portals. Submit your resume and application through the online application system.
- Resume/CV Screening: The HR team or hiring managers will review submitted applications to shortlist candidates based on qualifications and experience.
- Online Assessment (if applicable): Depending on the role, there may be online assessments or tests to evaluate specific skills.
- Phone/Video Interview: Shortlisted candidates may have a phone or video interview. This interview could cover your background, skills, and interest in the position.
- Technical Interviews (if applicable): For technical roles, there may be one or more technical interviews. These interviews assess your problem-solving skills, technical expertise, and knowledge.
- Assessment Centers (if applicable): Some companies, including Thermo Fisher, use assessment centers for more in- depth evaluations. These can include various exercises, group activities, and interviews.
- Behavioral and Competency-Based Interviews: Expect questions related to your past experiences, behavior, and how you approach various situations. These interviews may also assess your teamwork and communication skills.
- HR Interview: An HR interview may be conducted to discuss your overall fit with the company, your career goals, and to provide information about Thermo Fisher’s culture.
- Reference Check: Thermo Fisher may contact your previous employers or references to verify your work history and qualifications.
- Background Check: A thorough background check may be conducted as part of the selection process.
- Job Offer: Successful candidates will receive a formal job offer. This offer includes details about the position, compensation, benefits, and other relevant information.. onboarding process. This includes orientation, training, and integration into the team.
Please note that the specific details of the Thermo Fisher Scientific selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process. selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process.
Thermo Fisher Scientific offers a range of benefits that make it an attractive choice for professionals:
- Competitive Compensation: A highly competitive salary package with performance bonuses.
- Work-Life Balance: Flexible schedules and generous time-off policies.
- Professional Growth: Access to training, conferences, and career advancement opportunities.
- Health and Wellness: Comprehensive health insurance, dental coverage, and wellness programs.
- Family Support: Maternity and paternity leave, as well as adoption assistance.
- Engaging Work Culture: Collaborative environment with opportunities to work on innovative projects.
How to Apply ?
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
Apply Link: Click Here
Disclaimer: This content is sourced from the official career website of the company. We do not claim ownership of any logos, trademarks, or intellectual property. If requested by the owner, we will promptly remove this content. Our intention is to provide verified job listings to assist job seekers. There is no fee charged for providing this job information.
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