Xactly Recruitment drive 2023: Xactly is hiring Customer Support Analyst through off campus Placement for Bangalore. A student from various disciplines can apply for the Xactly off campus drive 2023. Interested and eligible candidates can read more details below. Details are given below:
Xactly Recruitment 2023:
| Company Name | Xactly |
| Post Name | Customer Support Analyst |
| Salary | up to ₹6.4 LPA* |
| Experience | 2-5 yrs |
| Job Location | Bangalore |
| Last date to apply | Apply ASAP |
Xactly Job Responsibilities:
- Casework providing application support for all Xactly products
- Understand, replicate, validate, and resolve customer service requests from customers and partners (English)
- Document and track case history, case status and solutions
- Communicate with customers regularly via phone, emails and online support tools about case status and solutions
- Support testing of new product releases and patches
- Submit escalations to the next level of support, operations or Engineering
- Effectively communicate and document design, reliability, and maintenance problems to Engineering, Product Management, Technical Operations or Professional Services via formal escalation process
- Contribute solutions to the Xactly Knowledge Base and other publications
Xactly Eligibility Criteria:
- Bachelor’s degree
- 2 to 5 years of experience working directly with customers in a Customer Service related role (e.g. Retail).
How To Apply?
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
- To be redirected to the official website, click on the apply link.
- Fill in the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
