Mphasis Recruitment drive 2024: Mphasis is hiring Technical Support Associate Officer through off campus Placement for Bangalore. A student from various disciplines can apply for the Mphasis off campus drive 2024. Interested and eligible candidates can read more details below.
About Mphasis:
Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology know how, domain and process expertise.
Mphasis Recruitment 2024:
| Company Name | Mphasis |
| Post Name | Technical Support Associate |
| Salary | up to ₹4-8 LPA * |
| Experience | Freshers/Experience |
| Batch | 2024 and before |
| Job Location | Bangalore |
| Last date to apply | Apply ASAP |
Job Summary –
Good Communication skills, proactive work attitude, strong sense of responsibility and learning ability.
Have computer foundation, have a certain understanding of computer operating system, and commonly used software and hardware.
College degree or above
Knowledge in customer support
Years of experience needed – 0-2 years.
Technical Skills:
Provide professional remote technical support services for client users
Remotely guide users to deal with system and software problems, including system installation, debugging, use, and related software
Troubleshoot and diagnose hardware failures, inquire about scheduled spare parts, and coordinate follow-up maintenance.
Special cases are upgraded in time, and cooperate with other teams to solve user problems.
Clearly and completely record case information in the system according to the process.
Find out the user’s usage needs, and recommend upgrading products and configurations to improve the user’s experience.
Mphasis Selection Process:
The Mphasis selection process is a structured series of stages designed to identify and hire the most suitable candidates for various roles within the company. Here is an overview of the typical selection process:
- Online Application: Start by submitting your resume and application through Mphasis’s official website or other relevant job portals.
- Preliminary Screening: The HR team at Mphasis reviews applications to shortlist candidates based on their qualifications and experience.
- Online Assessment: Shortlisted candidates may be required to undergo online assessments, which could include aptitude tests, technical tests, and/or coding challenges, depending on the role.
- Technical Interview: Successful candidates from the online assessment stage may be invited for a technical interview. This interview is typically conducted by technical experts and may involve discussions about your technical skills, problem-solving abilities, and relevant experience.
- HR Interview: Candidates who pass the technical interview may then undergo an interview with the Human Resources team. This interview focuses on assessing your communication skills, cultural fit, and understanding your career aspirations.
- Managerial Interview: Depending on the role, there might be a managerial interview to evaluate your ability to work in a team, leadership potential, and your understanding of the specific role and industry.
- Reference Check: Mphasis may conduct reference checks to verify your work history and qualifications.
- Job Offer: If you successfully navigate through all the stages and meet the company’s requirements, you may receive a job offer.
- Onboarding: Once you accept the offer, you will go through the onboarding process, which includes orientation and familiarization with company policies and procedures.
Please note that the specific details of the Mphasis selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process.
Why Join Mphasis?
- Educational resources
- Discounts on products and services
- Savings and investments
- Maternity and paternity leave
- Generous time away
- Giving programs
- Opportunities to network and connect
How to Apply for Mphasis Recruitment 2023?
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
- To be redirected to the official website, click on the apply link.
- Fill the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
