Tech Mahindra Recruitment has announced a job notification for the post of Technical Support for the Hyderabad, India locations. Both Bachelor’s and Master’s degree candidates can apply for off campus placements with Tech Mahindra. Interested and eligible candidates are encouraged to apply before the specified deadline. The detailed eligibility criteria, application process, and registration information are provided below.
Tech Mahindra Recruitment drive 2023:
| Company Name | Tech Mahindra |
| Post Name | Technical Support Executive. |
| Salary | up to ₹4.5 LPA* |
| Experience | Fresher/Experienced |
| Job Location | Hyderabad |
| Batch | 2024 and before |
| Website | www.TechMahindra.com |
| Last Date | ASAP |
Job Responsibilities:
- Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests etc
- Support end-user devices/ peripherals, including but not limited to computer hardware, operating systems, communications, software applications, data processing and security
- Support activities include supporting end users accepting IT break-fix requests from customers across customers multiple entry points, fix issue resolution or escalation of the issue to the appropriate team
- Exposure to retail industry devices such as switches, routers, printers, other store equipment devices is preferred
- Perform post resolution follow ups to help requests or incidents
- Research issues and resolves technical problems
- Creating/ updating knowledge articles and support process functions.
How To Apply?
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
- To be redirected to the official website, click on the apply link.
- Fill the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
