Customer Support Executive
Conducting Walk-In Drive on 30th March and 1st April 2024 from 10:30 AM to 4 PM
Address:
24th, 2 & 3 floor, 150/2 Enzyme Diamond, 7th Cross Rd, 1st Sector, HSR Layout, Bengaluru, Karnataka
560102
Responsibilities:
- Attend incoming customer calls and take appropriate action for each call and ensure there are no escalations on the service provided.
- Should be able to answer calls timely ensuring adherence to the process standards.
- Follow up customer calls. Attend mandatory training sessions to stay updated on product or company policy changes.
- Use company policies to determine if there can be an immediate resolution to a customer’s issue.
- Follow established processes and procedures to maintain service quality.
Desired Skills and Requirements:
- Exp: 0 to 4 years
- Any Graduate.
- Proven experience in customer support role, preferably in an inbound call.
- Having Accounting knowledge is a plus.
- Excellent communication and active listening skills.
Languages:
English & Hindi
Others: Office-based work 6 days a week.
For more details contact:
Aditi – 9986822663
Google maps :
Check out this place on Google Maps
